ADVICE SERVICES
Caring is complex and carers often find themselves struggling to find the right information, or advice which can support them within their role. Our practical support services aim to equip carers with the knowledge and skills to continue on in their role.
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📢 Advice Service Update: Temporary Closure
Dear Carers,
Our advice service is currently paused for new referrals from Monday, 10th March, and will resume on Tuesday, 1st April 2025.
Please note: Our other services are taking referrals as per usual.
Please consider reaching out to other service providers.
You can find local organisations offering support, advice, and activities for Hackney & City residents by visiting:
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.
Thank you for your continued support.
Temporary Closed
WEDNESDAY ADVICE LINE
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We are a provider of generalist advice to carers living in, or taking care of someone living in Hackney.
Call and speak directly to one of our advisors, no appointment needed.
Every Wednesday, 10am–4pm
Call: 0208 533 0951
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Call and speak directly to one of our trained Advice Workers, no appointment needed. They can help you understand your rights and entitlements as a carer and also for the person you care for. They can: do benefit checks; give housing and disability related advice; complete applications for DLA and PIP. For more complicated advice, such as Carers Allowance appointments will need to be made.
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We offer advice in Dutch, Somali, Bengali, Urdu and Hindi as well as English.Â
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ADVICE APPOINTMENTS
We offer both face to face and telephone advice depending on your needs.
To ensure we are offering an effective service, appointments must be pre-booked.
To arrange an appointment, please complete our online referral form below, ring 02085330951 or email info@hackneycarers.org.uk​